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Awards in numbers*

I champion a human-centered, multidisciplinary and holistic experience design process to deliver feasible, viable, and desirable products and service experiences that solve real problems, make a difference in people’s lives and deliver actual (measurable) impacts:

Happier planet. Greater loyalty. Better efficiency. Faster growth.

And so much more.

NTT: DBA Effectiveness Award

 

bmi Airlines: x2

 

GSK: x2

 

Victoria & Albert Museum: x10

 

No. 10 Downing Street: x4

 

Cancer Research Campaign: x2

 

Bridgeman Art Library: x1

 

Dow Sealants: x1

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Silverjet: x2

A few notable impacts*

Dimension Data (NTT)
515% 
Growth in Revenue
307%
Growth in client acquisition
1
DBA Design & Effectiveness Award

bmi Airlines
20%
Growth in Revenue
190%
Increase in ancillary sales
2
Awards

Nokia
77%
Increase in productivity
3
3 months = ROI

Eurostar
38%
Increase in bookings
73%
Uplift in NPS score

A few past client relationship examples

I have extensive experience across Technology, Retail, Fin-Tech, Travel, Transportation, Telco, Hospitality, Healthcare, Utilities, Insurance, Mobility, Education and Public Sector. 

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The shortlist: from 'firsts', to award-winning and impact-generating outcomes - based on happy & successful long-term client relationships - and lasting friendships! 
I'd be delighted to demo other and more detailed cases.

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Portfolio

*

My team and I have won many awards. Gongs like that make everyone feel good. They’re a tribute to the power of collaboration.

But the achievements we were most proud of are the measurable results that our clients have reported back.

More conversions. Improved customer retention. Better organisational efficiency. And much more.

This is the real value.

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Awards - the small print:

NTT (Dimension Data): x 1 DBA Effectiveness Award | bmi: x2 Best Travel Travel Mole Awards | GSK: x2 Global Equity Organisation awards | Victoria & Albert Museum x 9: British Design and Art Direction award, I.D. Magazine's Silver, Commarts Interactive Award, International Webpage Award, Art Directors Club NY, E-business award Best Public Sector, Web Awards, Global E-business Innovation Awards, London International Advertising Awards | No. 10 Downing Street: x4 PPA: Best Government Site, Yell Awards, European Design Annual, ADC | Cancer Research Campaign: x2 New Media Age , Yell Awards | Bridgeman Art Library: x2 European Design Annual | Dow Sealants: 1x New York Festivals

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