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I champion an insight-led and people-centered experience design process in combination with business expertise and digital technologies to deliver feasible, viable, and desirable new products, services, and customer experiences that provide tangible value - happier customers, engaged employees, and business growth.

Experience & Innovation Strategy

Service & Product design

Customer & Employee Experience

Workshop design & facilitation

Digital Strategy

Design Thinking / Doing training

Design management & leadership

Design for Sustainability

Experience & Market Research

Vision & Concept development

Human-Centered Design 

Digital brand experience

Company & Team management

A few past experience examples...

Too many projects over the years. Across Technology, Retail, Fin-Tech, Travel, Transportation, Telco, Hospitality, Healthcare, Utilities, Insurance, Mobility, Education, Public Sector...


From 'firsts', to award-winning and impact-generating outcomes.


I'd be delighted to demo detailed cases.

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